“Help! We’ve been really busy lately and staff are getting frustrated with each other because no one seems to know what is going on and we look really disorganized in front of clients. How do we fix this?” While it’s great to be busy, it can be challenging to maintain a necessary level of communication between staff. Communication challenges are common for any business, so applying regular team communication opportunities is imperative – even when the clinic is busy. Consider implementing the following regular practices to keep the lines of communication open: Team Meetings: Regular team meetings (e.g. every one-to-two months) are needed to discuss practice ...